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PivotPoint FAQ: Why must we pay in advance for PivotPoint training services?

Why must we advance pay for PivotPoint training services 30 days in advance of training start date?

As a general training and business policy, PivotPoint requires at least 50% Advance Payment due 30 days in advance of the training start date to reserve our premium Training Services, which are in high demand and usually need to be reserved 30-90+ days in advance. This allows PivotPoint to reserve our MBSE Expert Instructors for your preferred training dates subject to our standard Training Cancellation Policy. Please note that clients who provide full (100%) Advance Payment 30 days in advance of the training start date are usually entitled to an Advance Pay Special Discount. (Please contact us to discuss details about this and other Special Discounts in our current FIRM-FIXED-PRICE LISTS for Training Services.)

For Clients whose Purchasing Departments "are not allowed pay anything in advance":
Those Purchasing Departments that "are not allowed pay anything in advance" are generally focused on the purchasing of Parts/Products that can generally be returned without a return fee, and/or Consulting Services that can generally be "cancelled at will" by the customer without a cancellation fee. Premium Training Services in high-demand are fundamentally different since: 1) they must generally be reserved well in advance (30-90+ days); and 2) they are subject to a standard Training Cancellation Policy, where there is a cancellation fee for cancelling with less than 30 days advance notice. So just as you need to pay in advance when you want to reserve premium travel services (e.g., airline tickets to popular destinations), you will need to pay at least 50% in advance to reserve PivotPoint MBSE Expert Instructors for your preferred training dates.

Consequently, please seek someone in your Purchasing Department who understands the differences between premium Training Services subject to a standard Training Cancellation Policy and Consulting Services that can be cancelled-at-will without penalty, then show them PivotPoint's standard FIRM-FIXED-PRICE LIST, which provides them with payment options for both: 1) 50% Advance Pay & 50% Balance Pay Net 15; and 2) 100% Advance Payment with a Special Discount. Further note that these FIRM-FIXED-PRICE LIST payment options are acceptable to a wide range of PivotPoint's commercial and US Government clients (USAF, USSF, USN, USA, USMC, Intel Community, NASA, etc.) who want to take advantage of PivotPoint's premium Training Services.

Please contact us to discuss details about our current FIRM-FIXED-PRICE LISTS and advance payment options.

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